FIT888 retailers are individually owned and operated. If you purchased a device from a mall kiosk or retail store you will need to contact that retailer to check their return/refund policy. Your retailer’s contact info can be found on your receipt.
If you have questions regarding a device, please contact a warranty claims representative at 760 853 1127 or email fit888systems@gmail.com
Warranty Information
Warranty covers defects in materials and workmanship under normal use from the date of retail purchase by the original end-user purchaser (“Warranty Period”). If a defect arises and a valid claim is received within the Warranty Period, FIT88 will either repair the defective unit or exchange the product with a product that is new or which has been manufactured from new or serviceable used parts.
Please include the following items with your request:
– Defective unit with boxing
– Copy of your receipt showing the date, vendor, and amount paid
– a brief note describing the reason for return (a typed note is preferred; however, we will accept handwritten.)
– Return shipping address and phone number
**For service outside the warranty terms please contact the service department**
The only way to be sure that you are buying a genuine FIT888 merchandise is by purchasing from an authorized FIT888 retailer as there are many counterfeit dealers who sell devices that imitate our trademarked FIT888 product.
Unauthorized dealers have been known to use the FIT888 logo and product photography without our consent, making it difficult to distinguish an authentic FIT888 product from a fake.
Our warranty does not cover any product obtained from an unauthorized dealer, and purchasing from these companies may put you at risk of credit card fraud and identity theft.